Pet Travel Policy

Guidelines for safe, comfortable travel when bringing pets in Phoenix Tour & Travels vehicles.

Small & medium domestic pets such as:
• Dogs
• Cats
• Rabbits
• Birds (in cages) Dangerous, exotic or illegal animals are not allowed.

• Pets must be in secure carriers or on leashes.
• Carriers required for cats, rabbits, and small dogs.
• Birds must be transported in cages.
• Pets must not roam freely inside the vehicle.

Owners are responsible for ensuring pets are clean and odour-free. If a vehicle requires deep cleaning due to pet shedding, urine or damage, cleaning fees may apply.

A small pet travel fee may apply depending on the trip and vehicle type.
Service Animals (Guide Dogs) travel free.

Owners are fully responsible for:
• Pet safety & behaviour
• Damage caused by pets
• Ensuring pet health & vaccinations
Phoenix is not liable for injury, escape, illness, or death of pets during travel.

For queries, email support@phoenixtourandtravels.com or WhatsApp 9789803005.
Need help travelling with pets?
Call / WhatsApp: 9789803005 • Email: support@phoenixtourandtravels.com

Last updated: February 4, 2026 • Phoenix Tour & Travels © 2026