FAQ - Phoenix Tour & Travels | Most Common Customer Questions

You can book through our website, WhatsApp, or by calling 97898 03005. Instant confirmation is provided for all bookings.

Yes! We provide one-way, round-trip, outstation and even multi-day rentals across Tamil Nadu and South India.

We accept UPI, Google Pay, PhonePe, bank transfer, cash, and online card payments.

Yes. Small and medium-sized pets are allowed as per our Pet Travel Policy. Pet carriers are recommended.

Yes. Luggage allowances depend on the vehicle type. Check our Luggage Policy for full details.

Cancellations depend on notice period. View our full Cancellation & Refund Policy.

For outstation trips, driver night charges may apply depending on the travel time and location.

Yes! 12, 17, & 20 seater Tempo Travellers are available for group and family trips.

A replacement vehicle will be arranged at the earliest, and no extra charges will be applied.

📞 Phone / WhatsApp: 97898 03005
📧 Email: support@phoenixtourandtravels.com
Support available 24×7.

Frequently Asked Questions